Customer problem:
We having issues with our Dolphin XP005. when we use the m1, we were able to scan the key biting, but once we try to make the biting a warning massage pop out. And if we press continue then the cut will be very off. We order a new xhorse m1 clamp, replace the tip and we even updated the machine again but it still the same. Can we have any other suggestion…
Solution:
Check and make sure you’re on the newest firmware.
Afterwards do a height alignment and make sure BOTH, the probe and cutter are moved.
Also, the 1.5mm is highly recommended.
Customer’s feedback:
OK, I adjusted the 1.5mm and that fix it.
Credit to @ Justino Garcia @Jason Henkle.
Attach the related Xhorse Dolphin XP005 user guide.
Xhorse Dolphin XP005 Firmware Update Guide & Tips
Xhorse Dolphin XP005 Using Tips: Calibration+ Key Decode & Cut