Problem: When I update VVDI BIMTOOL Pro using upgrade kit V1.7.3, it appears a series of errors.

1.Error: Failed to read device info

2.Select device not found, please try to replug device

3.Failed to check device connection status and check driver version

Xhorsetool.com engineer replied:

Please check if there is a new COM port in [Device Manager].

If not, please operate by the following steps:

1.Turn off the anti-virus protection in Windows security

2.Download the BMW Tool software again

3.Change another USB cable to try again.

Tech support: www.xhorsetool.com