How to Solve VVDI BIMTool Pro Failed to Read Device Info?


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Problem: When I update VVDI BIMTOOL Pro using upgrade kit V1.7.3, it appears a series of errors.

1.Error: Failed to read device info

2.Select device not found, please try to replug device

3.Failed to check device connection status and check driver version engineer replied:

Please check if there is a new COM port in [Device Manager].

If not, please operate by the following steps:

1.Turn off the anti-virus protection in Windows security

2.Download the BMW Tool software again

3.Change another USB cable to try again.

Tech support:


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