One customer gave feedback that when he used Xhorse Multi-Prog Programmer to read and write KIA MEG17.9.12, an error message “Connection failed” appeared on the screen.
Xhorsetool.com engineer gave the suggestion below:
This prompt indicates that there is no communication at all. Please try to operate in boot mode.
Tech support:
Email: sales@XhorseTool.com
WhatsApp: +86 133 4342 1783
Business Time: Monday – Friday, 8:30am – 6:00pm CST (UTC/ GMT+08:00)
