Tech Support: VVDI Prog Device Error, Pls check USB driver

VVDI Prog Error: Device error, pls check usb driver

– Tested sw: 4.4.4 or 4.6.7 or 4.74
– FTDI driver: 2009-10-22 (the recommended one)
– The updater recognize the prog and it’s able to read serial and version (it’s 2.0, no need to upgrade)
– When unplugged the prog totally : no device detected or something
– Win7 x32 run as admin
– only the red led light

 

Steps to solve this: (solution from a DK fellow)
– Ftdi unistaller, another driver from the driver folder 2016-02-02driver.exe = not working at all
– Ftdi unistaller latest FTDI driver = device error check usb driver
– xp sp3, everthing again = same results
– win7 x64, everything again = same results
– win10 x64, everthing again = same results
– different usb ports, different cables including powered usb cable, different machines
– with external power (12v) and w/o

The VVdi prog is working with the owner pc (win7 x32, he using the old 2009 driver)

 

 

Tech support from pros:

You have to contact your reseller.

They will send back your programmer to the factory.

Xhorsetool.com is a good man of his word to trust in.

Items from the site are with relief. They did help me with the issue.

It’s fixed.

It seems they replaced or reprogrammed this ST32 microcontroller

How to update & install VVDI Prog software (01.2019)

Steps to update VVDI Prog online: (software and firmware)
 This function requires internet support
 Click on the “Upgrade” button enter the upgrade interface

 Enter update interface, if software show ”communication with server failed”,
please close your Anti-virus and computer firewall and retry. If software
show “unable to find equipment”, please reconnect device
 Tip information show the latest software version and upgrade information
 Device information show the device SN, device firmware version and the
latest firmware version

 steps to update vvdi prog firmware:
1. Select the firmware version
2. Click “Start Firmware Upgrade” button
3. Don’t close or pull out USB cable before upgrade finished

 steps to update vvdi prog software:
1. Click “Software Link 1” or “Software Link 2” button, download software
from the web
2. Extract the file

note: the latest version is 4.7.8

vvdi prog 4.7.8 software download: https://mega.nz/#!a05WDKST!vWq8IvDrRwlBWA5nC5-bn_bHtu8chagxT9mUq-8_WvE

vvdi-prog version 4.7.8 released note:

* This version DON’t need update firmware
+ Add VVDI PROG USER MUNUAL 4.7.8 version in Doc folder
+ Add R5F100XXX_Data_4KB_Read, R5F100XXX_Data_4KB_Write, R5F100XXX_Data_8KB_Read, R5F100XXX_Data_8KB_Write, R5F100/101xEx_Flash_64KB_WRITE,
R5F100/101xEx_Flash_64KB_Read, R5F100/101xEx_Flash_64KB_Write, R5F100/101xAx_Flash_16KB_Read, R5F100/101xAx_Flash_16KB_Write, R5F100/101xCx_Flash_32KB_Write,
R5F100/101xCx_Flash_32KB_Read, R5F100/101xCx_Flash_48KB_Write, R5F100/101xCx_Flash_48KB_Read, R5F100/101xCx_Flash_96KB_Read, R5F100/101xCx_Flash_96KB_Write,
R5F100/101xCx_Flash_128KB_Read, R5F100/101xCx_Flash_128KB_Write, R5F100/101xCx_Flash_192KB_Write, R5F100/101xCx_Flash_192KB_Read, R5F100/101xCx_Flash_256KB_Read,
R5F100/101xCx_Flash_256KB_Write, R5F100/101xCx_Flash_384KB_Write, R5F100/101xCx_Flash_384KB_Read, R5F100/101xCx_Flash_512KB_Read,R5F100/101xCx_Flash_512KB_Write
options in <2-MCU>-><RENESAS-R5F>
+ Add MG3(2013) options in <5-DASHBOARD>-><SAICMOTOR>
+ Add MG3(2013) options in <5-DASHBOARD>-><SAICMOTOR>
+ Add WEIWANG-E50F(2018) options in <5-DASHBOARD>-><BAICMOTOR>
+ Add WEIWANG-S50 options in <5-DASHBOARD>-><BAICMOTOR>
+ Add AX7 options in <5-DASHBOARD>-><DONGFENG>
+ Add MONDEO(2017) options in <7-AIRBAG>-><FORD>
+ Add CIVIC(2016) options in <7-AIRBAG>-><HONDA>
+ Add SANTAFE-72 options in <7-AIRBAG>-><HYUNDAI>
+ Add MONDEO-AIR-CONTROLLER- MODULE(2007) option in <8-OTHER><VOLKSWAGEN>