One customer failed to update firmware of Xhorse Key Tool Max Pro, and got the error message “Configuration file not existing” below.
For this problem, xhorsetool.com engineer offered the solution.
1.Long press the Home button on the right side of Key Tool Max Pro
2.Tap the home icon when the Xhorse logo appears
3.Select Settings>> Apps>> Xhorse>> Storage>> Clear data and cache
If it still fails, try 2.4GHZ phone hotspot.
Tech support:
- Email: Sales@xhorseTool.com
- Skype: VVDI2shop.com
- Whatsapp: +8613343421783
- Wechat/Tel: +86-13343421783
